Alerts and Mail Queue

Alert Window menu

The Alert Window normally appears automatically when an alert is triggered, but may be opened from the main File menu, Alert Window option.

The Alert Window displays multiple alerts, which may be cleared individually, and will show alerts when the ComCap Background Service is running, provided the Tray application is also running.  Buttons available are Clear Some (selected alerts), Clear All Close and Close. Ticking the Disable Alert Sound box will temporarily disable any further sounds until ComCap is restarted, useful when continual alerts are being generated.

Disable Alert Sound

This main File menu option is a toggle tick box that makes permanent the temporary disable in the Alert Window.

Test Alert menu

To allow alerts to be tested, the Test Alert file menu options causes an immediate test alert, that may be displayed, sent as an email or an SMS to a mobile telephone, depending on which are set-up in Common Settings, Email and Common Settings, SMS.

View Mail Queue

ComCap has various features that send emails, these emails are placed in a queue while they are sent, according to setting in Common Settings, Email.  This queue may be checked using the View Mail Queue window that may be opened from the main File menu.

Ideally the mail queue will be empty, because ComCap should deliver any email immediately it is queued.  But if there are network problems or a recipient email server is down so mail can not be delivered, it will be listed here.  Mail items are numbered sequentially when queued, the last response from the delivery server is shown, when the mail will be next resent, then details of who the email is from and to, the subject, size, when it was queued, the number of attempts so far, the sending method and mail server names.

To remove an email from the queue, right click over the item row, and select Cancel Queue Item.